Return Policy and Exchanges
Return Policy for US Orders
We are happy to offer returns or exchanges on clothing and accessories within 30-days from the date of your tracked delivery. Please make sure to include the items with their original packaging, tags, and removable bra pads. Reaux Sport is not liable for damages that happen to packages in transit during shipment to the customer as well as return packages to Reaux Sport.
If your return was denied, we will notify you via email and ask if you would like the item shipped back to you. Customers are responsible to cover reshipment, taxes, and fees.
If your return was approved, allow up to 1 billing cycle for the return to be credited back to the original form of payment and show up on your account statement.
If you need assistance with a refund or have questions regarding your refund please submit a ticket to our Support Team!
If you would like to start a return, click here.
Return Policy for International Orders
Returns are permitted 30 days from date of delivery for all international orders. Reaux Sport is not liable for damages that happen to packages in transit during shipment to the customer as well as return packages to Reaux Sport.
If your return was denied, we will notify you via email and ask if you would like the item shipped back to you. Customers are responsible to cover reshipment, duties, taxes, and fees.
If your return was approved, allow up to 1 billing cycle for the return to be credited back to the original form of payment and show up on your account statement.
If you need assistance with a refund or have questions regarding your refund please submit a ticket to our Support Team!
If you would like to start a return, click here.
What is deemed defective or damaged?
We are eager to stand behind the quality of our pieces. If you experience any of the following issues, they may be covered under our returns and warranty policy:
- Holes
- Rips/tears
- Logo/Label issues
- Manufacturing Errors
- Missing features
- Other one-of-a-kind instances as deemed by our support team.
Fabric Disclaimer and Guide
- Sheerness: Please note that some pieces may include sheerness at full stretch in the description. We do not consider sheerness to be a defect, so please be sure to return any unwanted items due to sheerness within the returns timeframe.
- Care Guide: Each Product page lists the care guide for the item. Failure to follow the care guide may void the Warranty Policy.